Terms of Service

1. Overview

These Terms of Service (“Terms”) govern your access to and use of Blabbe (“Blabbe”, “we”, “our”, “us”). Blabbe is an AI-powered shopping assistant designed for Shopify stores, providing:

• Conversational product discovery
• Store-aware AI responses
• Merchant analytics and usage tracking
• Billing and subscription-based access

By installing, accessing, or using Blabbe, you agree to these Terms. If you do not agree, you may not use the service.

2. Eligibility and Account Requirements

To use Blabbe:

• You must operate a Shopify store
• You must have authority to bind the business using the service
• You must comply with applicable laws and Shopify’s platform requirements

You are responsible for all activity associated with your store.

3. Nature of the Service

Blabbe provides an AI assistant that responds to shopper messages, retrieves and interprets store data, and supports product discovery and pre-sale guidance.

4. AI System Limitations

Blabbe relies on AI systems to generate responses. By using the service, you acknowledge:

• Responses are generated dynamically and may vary
• Outputs depend on available store data and context
• Responses may be incomplete, approximate, or incorrect

Blabbe is designed for guidance and assistance, not guaranteed accuracy. You remain responsible for verifying critical information and ensuring accuracy of store policies and content.

5. Acceptable Use

You agree not to use Blabbe to:

• Violate any applicable law or regulation
• Process or transmit unlawful, harmful, or abusive content
• Attempt to reverse engineer or exploit the system
• Bypass rate limits, billing mechanisms, or safeguards
• Submit sensitive personal data (e.g., payment details, credentials)

We may suspend or restrict access if misuse is detected.

6. Store Data and Responsibility

Blabbe operates based on your store’s data. You are responsible for ensuring product data is accurate, maintaining up-to-date policies, and ensuring compliance with applicable laws. Blabbe does not independently verify the accuracy of your store content.

7. Billing, Usage, and Plans

8. Suspension and Termination

We may suspend or terminate access if usage violates these Terms, billing is unpaid, or the service is used in a harmful manner. You may stop using the service at any time by uninstalling the app.

9. Data and Privacy

Blabbe processes data in accordance with the Privacy Policy. Data is store-scoped and isolated; shopper conversations are processed to generate responses and are not shared across stores.

10. Security and System Integrity

Blabbe includes safeguards such as authenticated access, store-scoped validation, and rate limiting. You agree not to interfere with or attempt to bypass these controls.

11. Third-Party Services

Blabbe integrates with Shopify, cloud infrastructure providers, and AI processing providers. We are not responsible for the performance or availability of third-party services.

12. Intellectual Property

Blabbe, including its software, design, and systems, is owned by us or our licensors. You are granted a limited, non-exclusive right to use the service. You may not copy, modify, or reverse engineer the service.

13. Disclaimer of Warranties

14. Limitation of Liability

To the maximum extent permitted by law, Blabbe shall not be liable for indirect, incidental, or consequential damages, or loss of revenue. Our total liability shall not exceed the amount paid by you for the service in the preceding billing period.

15. Indemnification

You agree to indemnify Blabbe from any claims arising from your use of the service, your store data, or your violation of these Terms.

16. Modifications to the Service

We may update features or change pricing. Where required, we will provide notice of material changes.

17. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

18. Changes to These Terms

We may update these Terms periodically. Continued use of the service after updates constitutes acceptance.